Description
Career Summary * Accomplished professional with over 20 years providing software application and technical support and training for major financial ERP software systems. Proven ability to learn and master new software technologies with a technical aptitude. * Financial ERP Software Support - Provided on-site process assessments, implementations, support, administration, and training for users of Infor S3/Lawson ERP financial, procurement, human resource, amd security software for fortune 500 corporations. * Financial ERP Software Training Manager (Compuware) - Established and managed a formal corporate financial ERP software training program for technical and application consultants. Designed and instructed software technical and application courses to developers, application consultants, and end-users. Provided classroom and online training for software applications and proprietary development tools, software security, Crystal Reports, and Oracle SQL. * Lawson/Infor S3 Southwest Software User Group (SWUG) - Active member of SWUG board 2002 - 2015 and SWUG President 2013 - 2015 Planned and hosted 3 financial software user group meetings a year in various cities in a 6-state region to help users maximize financial software functionality. Set up online registration website, worked with hotel staff and vendors to plan a 5-track agenda for multi-day conferences. Prepared and delivered presentations on current financial ERP software topics. * Speaker of current financial software industry topics at regional software user group meetings and national conferences. * SharePoint Administrator - Lead technical analyst for SharePoint 2010 to 2013 upgrade, support end-users using SharePoint 2013, develop Infopath forms, lists, and workflows to support business processes.
Accomplishments
Highlights:
Keywords
