SUMMARY An accomplished and dependable information technology professional, with demonstrated expertise in computer operations, network administration, hardware and software, phone administration, database administration, and help desk operations. A proven aptitude in implementations, installations, upgrades, troubleshooting, and technical support. A resourceful and versatile producer, who utilizes strong communication skills to work with cross-functional departments and increase operational efficiencies.

Highlights:

• Troubleshooting
• Inventory
• Hardware/Systems
• Software
• Applications
• Desktop Computer
• Support
• Blackberry
• Cisco
• Database