Description
SUMMARY IT Systems Admin &Support Specialist with strong technical and communication skills to help end users and clients, in handling all their related IT issues for software and hardware, within an enterprise environment, to resolve issues in a timely manner Gather and analyze information skillfully and develop alternative solutions to find a systematic course of action for a specific objective. My experience and knowledge extends to all current hardware devices plus troubleshooting and configuration of laptops, workstations, servers, switches, routers, which also includes VOIP phone systems and video setup.