Summary Notes: Ian Maksik is a renowned hospitality consultant, training owners, management and staff of hospitality facilities in The Art & Science of Service & Sales in major US cities and in over 20 countries. He's known as "America's Service Guru" and has been dubbed "King of the Caterers" by TV host, Bill Bogg's for Ian's been responsible for over 17,000 weddings and thousands of high-profile corporate, social, political, charitable and sporting events. He's a Cornell Hotel School graduate, former Hilton GM, former Catering Editor of CUE (NY Magazine) and a professional hospitality facility opener taking on the titles of GM, DOT, DOC, DOO, DOS, DOM & DOHR. Ian has appeared as a Keynoter, Lecturer and Trainer at the most notable hospitality Industry conference and trade-shows. Professor Service is the author of two hit-selling books, "The A to Z's of Professional Table Service" and "Service Stinks". Also, Ian is one of the few Certified Dining Room Grand Masters in the USA. When the refrigerator door opens and the light goes on Ian believes he's On-stage and does 10-minutes of training. One Page Profile below Ian Maksik "Professor of Service" known as "America's Service Guru" 10600 Cibola Loop N.W. Ste 1116 Albuquerque, NM 87114-5103 Cell: 954-804-5413 "ian@usawaiter.com" ian@usawaiter.com Hospitality Training Consultant Specializing in Country Clubs, Hotels and Resorts Facility Opener - Worldwide Trainer of Owners & Staff in Sale & Service Dir. of Catering & Training -Event Producer Lecturer & Keynoter Author SUMMARY Renowned Hospitality Professional Milestones Include: Training of thousands in Sales & FOH/ BOH Procedures & Techniques including Owners & Staff of Country Clubs, Hotels, Resorts, Cruise Ships, Casinos & Hospitality Facilities in Major USA Cities & 20+ Countries. Opening & developing a dozen + facilities with sales over $75,000,000.00 Authoring the "A to Z's of Professional Table Service" and "Service Stinks" Selling and coordinating thousands of high-profile corporate events, over 17,000 Weddings & thousands of social, fraternal & charitable events Appearing as Trainer, Lecturer and Keynoter at major industry conferences & tradeshows Catering Editor of CUE (NY Magazine) with Opinions appearing constantly in print & web magazines

Highlights:

• Hospitality Trainer, Resturants, Hotels, country Clubs, Food service Facilities
• Computer Literate
• D.O.T.
• Document Object Model
• Dos
• Information Technology
• Lotus Notes
• Management
• Marketing Management
• Microsoft DOS
• Power Point