AReas of Expertise Analyze complex environments Direct and mentor fellow team members Communicate effectively with management, team members, and users Compose and implement requirement specifications Manage priorities among concurrent projects Design Solutions for Web Applications Summary of Experience 5 Year System/Functional Analyst 7 Years Sr. Business Systems Analyst 4 Years Web Developer 6 Years Trainer & Training Development 3 Years Graphic Design 3 Years User Interface Design History 3/24/14 to Present SR. BSA/Product Manager Frontier Communications Developed proficiency with Telecommunications Clickstream data and eCommerce business practices. Developed standards and procedures for Reporting Implementation * Established process improvement meetings with reporting stakeholders and development departments to identify issues and create new procedures to improve reporting development processes * Defined standards and conventions for reporting data * Document workflow for process improvement * Develop processes for improvement of UAT for projects

Highlights:

• Data Analysis
• Defect Tracking
• Management
• Risk Management
• Businesses Analysis
• Billing
• Process Analysis
• Training
• Functional Analysis
• Design
• UX/UI