Description
SUMMARY: Service/Operations Management in Building Operations/Customer service. Highly collaborative and adaptable, with an operations mindset, that would take on the opportunity to utilize/employ my 15 years' experience in union and non-union environments. Demonstrating strong leadership and the competences to adopt new concepts with full responsibility. Develop and direct individuals and full staffs. Proficient in recruiting and training procedures for all personnel Extensive knowledge regarding customer retention within a Service operation. Able to integrate the essence of service with customer support. Also experienced in housekeeping/environmental services, retail, merchandising programs and procedures.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Onsite Production Manager | 9/2019 - Present |