Description
SUMMARY Creative, solution oriented IT professional with over 20 years proven track record troubleshooting data and VOIP networks working independently or as member of a team, supporting multiple vendor switches which include HP, 3Com, Cisco, Nortel and others. Able to handle sensitive, agitated customers 100% of the time to resolve issues in such a manner that they were completely satisfied and continued to buy additional products from the company.
Accomplishments
Highlights:
Keywords
