Description
Summary: Business Analyst with over 9 years of experience in IT Industry, supporting business solution software and analyzing business operations. Experienced in reviewing, analyzing and evaluating business system and user needs and requirements. Experienced in leading and providing direction to team. Experienced in preparing statement of work and Project Plan, time management and tracking and monitoring tasks. PMP Certification in progress. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company. Possess a Master's in Business Administration. KPIT Cummins, Columbus, Indiana, USA (7th Nov 2016 to 03rd March 2017) Designation: Business Analyst Environment: BMS, Vertex, Oracle Forms, BMC Remedy, Appworx, MS Visio 2016 Responsibilities Involved: * Analyze client's business requirements and process through document analysis and workflow analysis. * Requirement gathering from Distributors * Liaise between business and technical personnel to ensure a mutual understanding of processes and application. * Providing Support to Cummins Taxation team. * Draft and maintain business requirements and align them with functional and technical requirements. * Resolving day to day production issue faced by distributors. * Resolving Debit Memo, Credit Memo, Remittance related queries. * Regular follow up with distributors to make changes at application level. * Documenting changes needed in an application and getting it approved from business side before implementing. * Documenting Issue Logs and lesson learned documents. * Facilitate monthly, weekly meetings with clients to document requirements and explore potential solutions. * Experience in writing Create, update queries in SQL. Experienced with EDI standards and transaction processing. * Working with 9 Cummins distributors. * Part of SIT & UAT testing * Preparing test cases for SIT & UAT
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