Occupation:Customer Service Representative |
Location:Hayward, CA |
Education Level:Bachelor |
Will Relocate:YES |
Description
COSTCO BUSINESS CENTER (Hayward California-7 20/2000-1/3/2017) Cashier Maximized work opportunities to develop a proactive and exemplary customer experience. Operated cash register and conducted transactions of various types excess funds to the vault. Assisted delivery drivers and pickers through accurate order entry and verification of members' data. Accurately applied cash, checks, and credit cards to members' accounts. * Call Center Representative & Service Assistant Prepared and sold a broad range of customized merchandise to individuals and commercial Resolved product issues and shared item substitutions. Maintained quality communication, customer support and product representation for clients. Cross-trained and provided back-up. Communicated all merchandise needs or issues to appropriate supervisors. Tracked and reported in store members' entry. Made recommendations about product. Assisted with item selections and helped locate merchandise based on customer needs and desires. RECOGNITION AND AWARDS Awarded Assisted delivery drivers and pickers through accurate order entry and verification of members' data. Accurately applied cash, checks, and credit cards to members' accounts. * Call Center Representative & Service Assistant Prepared and sold a broad range of customized merchandise to individuals and commercial Resolved product issues and shared item substitutions. Maintained quality communication, customer support and product representation for clients. Cross-trained and provided back-up. Communicated all merchandise needs or issues to appropriate supervisors. Tracked and reported in store members' entry. Made recommendations about product. Assisted with item selections and helped locate merchandise based on customer needs and desires. RECOGNITION AND AWARDS Top Employee Sales for Executive Upgrades from 2013 to 2016 Awarded Top Employee for Member Credit Card Applications Drive.
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