SUMMARY Energetic, accomplished and detailed oriented global professional with proven strategic and tactical methods in development and execution of electronic business solutions using Lean 6 Sigma and Ethnographic Research resulting in outstanding user experience. Proven success in leading business development efforts, expanding customer base, and increasing revenue within organizations. Unique powerful blend of technical vision, relationship building and business acumen. Expert in building resourceful, enthusiastic teams that inspire and respect individual ideas and contributions. EXPERTISE Business Process Improvement Promotion / Campaigns / Leads Digital Strategy and Planning Predictive & Digital Analytics Team Building / Leadership Marketing Automation Data Integration Models Relationship Building ECommerce, CRM Ethnographic Research / User Experience Enterprise Intelligence Application Integration

Highlights:

• Adobe
• API
• Automation
• Customer Relationship Management
• Data Analysis
• e-Commerce
• Marketing Management
• Microsoft
• Microsoft Dynamics
• Order Entry