Description
Areas of Expertise * Retail Management Managed staff of up to twenty employees inclusive of creating schedule for store coverage, ordering inventory, staff training, store profitability, monitoring safety procedures, customer service and satisfaction * Sales Developed business plans for market share growth and overall store success including cold calling, prospecting, business to business sales, establishing a sales process to generate new business and retain loyal customers alike, face-to-face sales presentations, and marketing events * Customer Service Ensured that each customer was provided with the highest level of care throughout every store visit by listening and establishing their needs, maintaining a smile, eye contact, and clear speech, suggesting complementary items to complete their purchase, and thanking them for their business and inviting them back
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