Description
PROFILE Highly dedicated and motivated bilingual professional with 15+ years experience as a customer service expert in sales and in the hospitality industry. As a small business owner for 10 years, developed vital people skills, the ability to innovate, to be entrepreneurial, while being reliable in order to maximize customer satisfaction. Very organized, highly efficient under pressure and goal oriented. Focused throughout on maintaining high standards of customer relations, and bolstering company image. Successfully navigated the vital interplay among strategy, tactics, and operational implementation in meeting company goals.
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