Description
Collaborate, in Houston, TX. - Oversee process of electronic discovery for private sector clients. Verify and manage all discovery requests for electronically stored information (ESI) onsite for ExxonMobil. Responsible for data acquisition, processing and culling. Manage data conversion and exportation to third party for processing. Prioritize and resolve varying collection issues to ensure delivery and project timelines are met. * Collection and Hash validation for over 3,100 data collections in 2015. * Collection and Hash validation for over 900 data collections in 2014. with customers to understand their financial needs and make recommendations to satisfy those needs. Help customers open monitor and maintain personal and business bank accounts. Responsible for customer relationship management business development and retention of clients. Manage confidential databases and Excel spreadsheets to ensure customers' information and partner referrals are accurate and updated. Take ownership of customer issues from start to finish and problem solve to find resolutions. Deliver high quality customer service and develop relationships with small business owners. Create and facilitate relationships with wealth management clients and private bankers. Work with technical support office to diagnose printer and network issues. * 10% more productive than the other Small Business Specialists at my location. * Met or exceeded monthly goals more than 93% of the time by finding the best products to meet customer needs. - Plan and facilitate prayer services for Goodwin House residents. Participate in ecumenical small group discussions on various topics. Initiate group sessions about Catholic faith and teachings. Lead group presentations on resident needs and how to care for them. * Created and preached weekly sermons on Scripture readings to over 500 people. * Served as Chaplain to the community of almost 1,000 staff and residents.