Description
Seeking an internship or an entry level position a Technical Support, Network Engineer or Software Engineer to align my set of skills and experience for solving problems and reinforce the company vision and goal. PERSONAL EXPERIENCE SUPPORT.COM, Inc. Personal Technology Expert January 2015 - January 2017 * Hardware / Software technical support * Troubleshoot Windows XP, Vista, 7, 8, and 10, and Mac OS X Platforms to the registry level * Support home networks (wired and wireless) using multiple network technologies such as switches, routers, printer, etc. * Troubleshooting internet connectivity using cable, DSL, satellite, dial-up * Supporting consumer/business peripherals - printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs * Configuring TCP/IP protocol Interactive College of Technology, Chamblee, GA Network Engineer Analyst/Intern May 2013 - October 2014 * Hands-on Projects in the diagnosis and repair of a computer, network equipment, and the configuration of Windows Server 2008 Active Directory * Provided support and troubleshooting for computer hardware and software applications, LAN components and peripherals. * Resolved and TCP/IP connectivity problems * Installing Windows server 2008 OS an implementing RDC & ADC servers * Configuring Windows server 2008 Active Directory * Creating Organization Units, Groups and Users * Implementing Group Policies, and joining Workgroup to Machines Domain
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