Description
Summary: * More than 10 years of progressive experience in field of software development as Product/Project Manager and Technical Analyst. * In depth knowledge of Microsoft Office tools including Word, Excel, Power point, Visio, MS Office Project 2007, Gantt charts and network diagrams for tracking projects * Demonstrated ability to identify root causes of problems, consider both the long and short-term impact of proposed solutions and develop effective solutions. * Exceptional analytical and problem solving skills - analyzing, diagnosing and proposing solutions to application or business processes. * Working with business process owners and identifying application solutions that enable business process improvements. * Ability to manage multiple project tasks with changing priorities and tight deadlines. Ability to work well in a team. * Excellent interpersonal skills to interact with technical and non-technical people. * Demonstrated ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, and help team resolve conflicts constructively. * Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization. * Well-versed using UML architecture including Class Diagrams, Use cases, Sequence, State and Activity diagrams. * A Self starter with a positive attitude, willingness to learn new concepts and acceptance of challenges. * Extensive experience working in Healthcare Eligibility Operations, Medicare D, Medicare B, Health Reimbursement Account, HIPPA, Fulfillment Operations, and Mailing Communications for healthcare.