Accomplishments * Published "A New Quality Approach to Reducing Vascular Access Infections" in the Nephrology Nurses Journal (2011) as a national Continuing Education Unit (CEU) for Nursing. * Published Four Pinnacle Award performance improvement projects through Health Care Association of New York (HANYS) (2007) Profiles in Quality and Patient Safety. * End Stage Renal Disease (ESRD) Network Quality Champion Award received from the Centers for Medicare and Medicaid for the "Most Improved Fistula Rate with Outstanding Results" * Five (5) distinguished Military Achievement awards for excellence. DMHC The External Quality Review Organization (EQRO) for California, HSAG is contracted to provide quality oversight for Managed Care Organizations and over 400 clinics and hospitals. and other agency guidelines and requirements were met. *

Highlights:

• Managed Care
• Consulting
• Manufacturing
• Process Improvement
• Cms
• Management
• Root Cause Analysis
• Medicare
• Quality
• Quality Assurance