Description
SUMMARY * 10 years of experience across multiple clients and different industries primarily in Healthcare, Pharmaceuticals and Hi-Tech. * Business Analyst with over 5 years of experience supporting business solution software and analyzing business operations. * Life Sciences and Healthcare vertical: Expertise on Payer / Plan Reimbursement functions, Master Data Management on Data Warehouse, Platform design / implementation (force.com) across functions. * Data Quality - Data Profiling - Duplicate Data, Pattern, Relationship, Frequency Distribution and Data Discovery & Data Cleansing - Deduplication, Cleansing of Special Char, Missing value correction, Old to new conversion. * Process Modelling: As is process understanding and adapted process design leveraging. Lean-six sigma principles and process blue printing tools. * Requirement Gathering: Develop business architecture using requirement such as Scope, Processes, Alternatives and Risks. Facilitating Workshops and requirement facilitation sessions with end users/clients/stake holders and the IT group. Completing and Finalizing the BRD and FRD documents & leading workshops / walk through to get client sign offs. * Documentation: Proficient in creating Business Requirement Documents (BRD), Functional Requirement Documents (FRD), UAT Documents, Training Manuals, Standard Operating Procedures and other related artifacts. * Prototyping: Experience in developing Story Boards, Screen Mockups, and Screen Flows for design feedbacks. * Testing: Proficient in conducting User Acceptance Testing and verifying performance, reliability and fault tolerance issues. Also, familiar with design and development of Test Plans and Test Scripts. * Liaise between business and technical personnel to ensure a mutual understanding of processes and applications. * Experienced in Software Development Life Cycle (SDLC) methodologies: Traditional Waterfall Model and iterative approach to software development as per agile methodology. * Strong Client Management skills. * Expertise in writing SQL queries in Teradata, MS Access and Oracle for data extraction and data manipulations. * Lean Six Sigma: Trained and Tested. Skilled in leveraging lean six sigma tools to run continuous improvement projects and to leverage these tools in problem solving / root causing.
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