Description
SUMMARY 20-plus years combined experience in national and international Management (Switzerland, Hong Kong, Singapore and the United States) successfully owned and managed 2 median sized companies, incl. Operations, Sales, Marketing, Financial Management, Customer Service and HR. Implemented long term growth strategies. Turned around companies and increased revenues as well as control/reduced costs by analyzing historic and current financial data, managed multi-locations businesses, turned around acquired companies to profitability and increased sales. Multi tasks with accuracy and attention to detail. Excellent analytical abilities used in anticipating and identifying problems and seeking quick solutions. Disciplined with strong analytical and organizational skills. Strong team player with good leadership and interpersonal skills. Fluent in English, German and French. Proficient in MS World, Excel and Power Point as well as QuickBooks. SELECTIVE ACHIEVEMENT Management: * Bought two companies, quickly learned and adapted to business. Implemented changes to make them run more efficiently, tracking inquiry volume and revenues which resulted in an increase of revenues of 100% over two years. * Increased marketing budget, including design of new webpage, using Direct Mail campaign, setting up Radio and TV campaigns, which resulted in increased calls and revenues. * Initiated and set up systems to track inquiries, job costing, budget, revenues and costs, resulting in increased call volume and sales. * Set up new unit offering non-discretionary portfolio management in Hong Kong and Singapore. * Planned and supervised constructions of a new outlet in Antioch, CA Strategy Management: * Established and managed short and long term strategic planning with defined objectives. This resulted in cost reduction, increased sales which translated in increased profitability of 25% in the first year. * Motivated team to work together toward company goals, ultimately resulting in lower employee turnover goals were accomplished on time and on budget. Operation/Customer Service * Instituted monthly staff meetings to improve consistency of work which in turn resulted in improvements. * Organized and made presentations to existing and prospective clients to increase visibility of organization. As the new General Manager of SBC in San Francisco, organized and made presentations to existing and prospective clients to increase the visibility of the bank. Increased Assets under Management from US clients increased by over 20% in the first year. * Instituted monthly staff meetings to improve consistency of work which in turn resulted in improvements.