Areas of Expertise * Curriculum Design * Client Relations & Satisfaction * Performance Improvements * Learning Retention * Classroom, Desk & Virtual Training * Client Relations & Satisfaction * Material Preparation * Personalized Lessons * Assessment & Evaluations * Mortgage Operations and Servicing * Workshop Facilitation * Default & Home Equity Loans MS Office Outlook Adobe Pro XI Siebel Salesforce Citrix WebEx Live Meeting InDesign SharePoint EDGE Mortgage System EMPOWER Mortgage System Thomson One Financial Thomson Banker Thomson Wealth Management Workstation Thomson Smart Station Blackbaud The Raiser's Edge Blackbaud The Financial Edge Corporate Training and Instructional design

Highlights:

• SalesForce
• Training Specialist
• Medical Billing
• Customer Service
• Microsoft Office
• Policies and Procedures
• Wealth Management
• Billing
• Management
• Medical
• Training
• Instructional Design