* Directly * Provide strategic account management, client service, outcomes management, and clinical relationship building for hospitals. * Manage and advance the client relationship. * Responsible for increasing and maximizing system utilization. * Develop strategic account plans in order to generate successful outcomes and to drive improvements in key metrics. * Conduct quarterly review meetings with executive team on strategic accounts. responsible for the team management in the implementation of the Patient Touch system. * Conducted weekly project meetings with our customers to ensure projects meet timelines and customer goals. * Managed multiple teams and projects concurrently nationwide. * Refined the implementation timeline from 9 months to approximately 8 weeks within my first year.

Highlights:

• Application Support
• Account Management
• Management
• Project Management
• Project Manager
• Software