PROFESSIONAL SUMMARY Subject matter expert with 16 years' experience in Medicaid Managed Care Operations experienced at providing software development solutions for health plan optimization and process efficiency solutions. Holds a certificate in Business Value in Agile Projects, an M.B.A. in Strategic Management, a B.A. in Communication and a certified Lean Six Sigma Green Belt. CORE QUALIFICATIONS * Medicaid Managed Care * Process Improvement * Software Development * Business Analysis * Customer Relations/Consultancy * Statistical Data Analysis * Root Cause Analysis * Compliance & Regulatory Analysis * Gap Analysis

Highlights:

• Pittsburgh
• healthcare
• analysis
• process analysis
• Medicare
• Managed Care
• Consulting
• Health Care Industry
• Software Development
• Root Cause Analysis
• Lean six sigma