Description
Professional Summary Senior Business Analyst with extensive experience in the banking industry supporting banking application enhancements and upgrades, core bank system conversions, and supporting the improvement of bank operations. Most of this experience was acquired while supporting the data processing needs of la rge financial institutions. These institutions included Bank One- Texas, Bank One - Louisiana, and JP Morgan Chase. Identified as the Subject Matter Expert supporting retail systems, deposit systems, and customer information systems. Using strong communication skills, able to interpret customer needs and translate into understandable written requirements, and apply an analytical approach to problem solving.