Summary Focused Operations Management person that applies in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth, business expansion, and process improvement. Dedicated Operations Management person with 19 years of experience and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Accomplishments Continuously reduced the number of accidents and injuries in each facility I managed for more than seven years. Recipient of the Supervisor of the month and Manager of the month multiple times. Increased revenue by 15%. Cut operating expenses by 5 to 7% year over year. Successfully decreased staff turnover by 3.7% in 2007 and 2008. Promoted to Supervisor after three months of employment and to Manager after 10 years of employment. Contributed to an annual 2.5% increase in productivity through improvements in operations, quality, safety and administration. Diagnosed problems using operational knowledge of systems, parts and components to solve problems that arose during the operation of a UPS facility. Personally managed production activities to guarantee 99.5% of deliveries were delivered on-time.

Highlights:

• Hub
• Pal
• Process Improvements
• Business Expansion
• Management
• Process Improvement
• Quality
• Quality Assurance