Description
Qualifications Profile * Management: Proven success operating a profitable catering company for over 10 years. Over 10 years as Owner of a profitable delivery business. Over 15 years in the Festival Management Industry. Several years of management experience with various customer service and technical organizations. Strong ability to lead by example and work alongside peers and direct reports. * Hospitality / Restaurant Management: Leverage extensive experience in restaurant and catering positions working at various levels of an organization as well as overseeing teams of front-of-house and back-of-house staff members to deliver excellent service. * Customer Service & Sales: Consistently recognized by employers and consumers for providing welcoming, friendly customer service. Persistent approach to sales. Previous experience with both inside and outside sales. Past success with regularly up-selling customers with helpful information and advice. * Technologies / Key Skills: Exceptional communicator and collaborator readily identifying and solving service issues to maintain high levels of customer satisfaction. Technically proficient in business administrative software including MS Office Suite, QuickBooks, and Adobe.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Courier Solutions Llc. | Operations Manager Chief Installer/Job Manager Shop Manager | 2/2006 - 6/2016 |
Lowe's | Customer Service Associate Taco Bell General Manager | 5/2002 - 5/2002 |
(Confidential) | Director/Catering Manager | 9/1998 - Present |