Description
SKILLS SUMMARY Team player that's skilled in communicating with end users, fellow technicians and management representatives to provide assistance and resolve inquiries or problems with regards to all aspects of technical support. Strong ability to identify and resolve customer service related issues. Microsoft Certified System Administrator trained in a variety of technologies and excels under pressure of multiple concurrent projects and responsibilities. Over 25 years of communication, training, network, server and desktop administration experience combined with strong core values of service, compassion, loyalty and respect for the user. Honorable Discharge from Active Duty and Reserve United States Marine Corps
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