SUMMARY A fiscally conservative and ethical executive manager with strong critical-thinking and decision making skills that impacted a diverse team of freelancers and staffers at all level. Demonstrated leadership ability in planning and executing product and distribution strategies and achieving goals through motivation and direction of team members to assist in fulfilling unit objectives. Designed department first ever customer service program which achieved improved customer loyalty. Launched executive initiatives including the co-design and establishment of the distribution division and the execution of new product extensions. Maintained and fulfilled partner contracts, improved team productivity through customized training programs and clear communication lines, and cultivated partner opportunities that contributed to ancillary revenue goals.

Highlights:

• Customer Service
• Project Management
• Project Manager
• Research
• Video
• Complaints
• Data Analysis
• Pricing
• Operations
• Supervising