PROFESSIONAL PROFILE SUMMARY S olutions-focused, team oriented Senior Hardware Support Engineer with broad-based experience and hands-on skill in the successful implementation of highly effective support operations and technical support strategies. TECHNICAL PROFICIENCIES CAREER HIGHLIGHTS DESKTOP SUPPORT Lucile Packard Children's Hospital Stanford 9/20/2017 to12/26/2017 The Responsibilities of a desktop support are troubleshooting hardware and software Installing software and hardware. Deployment of PC's to the floor of the hospital Active Directory and Image P C SCCM support remote Support LAN/WAN Assist and support Medical Staff (nurses and doctors) to solve their day to day FIELD TECH ENGINEER

Highlights:

• Support
• Test
• Hardware/Systems
• Product Development
• Security
• Desktop Computer
• Microsoft Access
• Cisco
• Infrastructure
• Microsoft Windows