Description
goal-directed and results-oriented Management professional Committed with over 15 years of progressive experience. Forward and strategic thinker who has a talent for seeing "the big picture " developing an objective and setting goals to achieve it. Skilled decision maker. Solve problems effectively and efficiently. Exceptionally strong communication and interpersonal skills. Able to relate to diverse personalities with an emphasis on team leadership and development. Excellent organizational and prioritization skills. Extremely dedicated. Accomplished in developing and maintaining solid community partnerships in the public and private sectors through various Coalitions. Solid track record of monitoring grants and supervising staff and programs. As well as overseeing a call centers of multi-sites with thousands of calls a day. Bilingual. Revised and developed of procedures (discipline/hand-book/policy procedure) * Oversaw budgets for over 5 grants totaling roughly $500K * Provided partial budget management of case management grant equaling $1.8M * Supervised programs ensuring state and federal grant compliance and implementing innovative interventions * Monitored 12 state and federal grants * Researched and implemented evidence based practices and programs * Supervised departments consisting of up to 65 employees * Oversaw multi-site phone system with little to no drop calls/thousands of calls answered in a day.