Summary of Qualifications Energetic, motivated, personable professional in aging field with graduate education and a successful 16-years of experience working with seniors and the aging community at large. Talent for networking and building community relationships. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent HUD and AASC guidelines. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in a senior service environment. Excellent team-building skills. Skills Summary * Assessment/Intake * Case management * Health & Wellness Education * Onboarding new employees * Proficient with Microsoft Office Suite * Customer Service * Documentation * Project Management * Report Preparations * Written Correspondence * Bilingual (Russian) * Knowledge of Federal, State & Local programs * Professional Presentations

Highlights:

• Documentation
• Outreach
• Assessments
• Front Office
• Medicare
• Networking
• Bilingual
• Case management
• Customer Service
• Microsoft
• Presentation