SUMMARY * Software Quality Assurance (QA) and testing experience with a wide variety of projects and environments. Functionality, compatibility, reliability, exploratory/ad hoc, load/stress, usability, installation, security and related test methodologies. * Testing of web application, client-server, network, multimedia, database, Unix/Linux operating systems. Mentor, coordinator and leadership roles in creation and execution of QA and testing processes, test strategies and plans, bug documentation and regression, corrective and preventive actions and bug tracking system development. * Experience with both team and individual work. Professional training in software testing theories, procedures and methodologies. * Fourteen years of cumulative computer technology experience in QA/Test background and network services/support. * Serve as a key member of software development team as the lead QA tester on development projects.

Highlights:

• Test
• Test Cases
• Call Processing
• Complaints
• Management
• Quality
• Quality Assurance
• Quality Center
• Voice
• Wireless