Qualification Summary Masters in Curriculum Design BA with Education/English/Math/Psychology Certified teacher in state of Michigan in areas of English, Math, and Psychology. Completed Certification in Online Teaching Series. Lead teacher for Project Lead the Way. Responsible for setting up program from scratch. Additional duties included designing curriculum, ordering equipment and stocking materials for the engineering lab. Work with state of Michigan Subject Matter Experts to understand educational standard changes. I used this understanding to incorporate technical strategies and new state required curriculum into my courses. An active member of the School Improvement Team. Assembled analyzed and generated recommendations based on data collected by the school improvement team and statewide testing results. Responsible for the introduction of this data to other staff members to improve instruction. Was head coach for the robotics team (FIRST) for 2 years. Responsible for all aspects including mentor coordination, travel, and team interactions. Taught math and Digital Electronics in both traditional and computer based classroom settings.. Taught English in traditional classroom setting. I applied data analysis and generated plans of action. Team leader for Ameritech collection call center. Responsible for taking over difficult customer calls from regular team members. Was rated in the top 10% every year I worked for Ameritech.

Highlights:

• Call Center
• Credit and Collections
• Customer Accounts
• Electronics
• Core Based Trees
• Data Analysis
• Engineering
• English Language
• Microsoft
• Microsoft Office