Description
SUMMARY Diligent, energetic, and business results-driven Program Management, Technical Publications Manager and Business Operations professional with extensive experience within the telecommunications and healthcare industries. Talent for effectively managing people and programs, reengineering processes, creating cost-savings initiatives, and improving customer service. Adept at combining in-depth knowledge of delivering product and service solutions with analytical expertise, strategic planning, and skillful relationship building. Technically savvy utilizing emerging technologies for quality business management on a global scale. Exceptional leadership skills used to be an effective liaison between employees and executive management. Consistently recognized as a top performer.