Accomplishments: * Reduced customer trouble reports by 80% in two years by implementing a TQM (Total Quality Management) based culture. * Developed multiple operation standards that reduced internal errors significantly by standardizing the process.

Highlights:

• Manufacturing
• Engineering
• Industrial Engineering
• Management
• Assessments
• Audit
• Control Systems
• Delphi
• Documentation
• Green Belt
• Lean
• JIT
• TQM
• Excellence