Description
Summary Demonstrated achiever with exceptional knowledge of business administration, management and business processes Strong analytical, customer service and time management skills * Ability to learn new concepts quickly, works well under pressure, works well in ever changing environments, ability to meet stringent deadlines * Extensive computer knowledge, including knowledge of multiple networking environments and business software packages. Expert in customer service, claims adjusting, negotiation, liability investigations, injury evaluations, mediation, small claims proceedings and project management Proactive employee with the ability to work well with little guidance from management Extended Claims Handler Bristol West Insurance Reviews policy and interprets to determine coverage for auto liability claims Conducts investigations including statements with all involved scene investigations and fraud detection in order to decide liability outcome Reviews medical records CPT coding ICD-9 and 10 coding analyzes medical coding and billing to determine property charges evaluate settlement range owed to injured party evaluates injury claims and negotiates to settlement makes payments to injured parties representatives providers and state entities * Experienced mediation process litigation small claims court proceedings subrogation process and arbitration Recognized for Superior Claims Service in 2012
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