Description
Exceeded expectations responsible for all aspects of computer services and systems operated by the Base library, using Microsoft Office Suite. Supervised, designed and assigned work on projects that enhances or otherwise modifies the network configuration. Interfaced with and coordinated related vendor activities, including technical reviews and post-installation inspections. Interviewed and trained employees and conduct performance appraisals. Assigned team members to Expert Assistance tasks while maintaining adequate coverage for all department activities. Formulated and executed an annual strategic plan that identifies specific and measurable goals for the Department. Assigned team members as "Responsible Individuals" (RI's) for each server platform. Determined, summarized, and coordinated and planned server maintenance activities. Analyzed and formulate/distribute a plan to address each IAVA as they are released. Continuously track status of patching levels on all servers. Drafted and enforced operating system installation guide that achieves the highest practicable level of security. Formulated and tracked annual budget. Managed, maintained and tested IT Disaster Recovery Plan. Developed, implemented, maintained and provided training on Standard Operating Procedures. Impact: Very short learning curve, 4 major projects completed, system baselines established, critical maintenance performed, web site implemented, system operational efficiency increased 90% and Information Technology administrator. as Network Administrator in the NOC Automated Message
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