Description
Career Highlights Saved Canon USA $220 Million in software licensing costs and $75 Million in support fees from 2011 to 2015. As the business expanded through acquisitions, development and implementation of the new S21 ERP system and the build out of a new Americas HQ and Data Center, re-negotiated Software License Agreements and implemented new contracts that significantly reduced license costs and capped annual support fees. Restructured VoIP Development / Support Team and lead successful effort to partner with Verizon & BellSouth. This reduced annual expenses by $300,000 while maintaining service levels and enabling company's sale to COVAD. Directed implementation of a B2B Order Management System that reduced order cycle time by over 90%. Formed a designed team and built an application for the ASR ordering and provisioning of new technology products (DWDM, GigE). Devised unprecedented process flow and application software, reducing industry average order cycle time from 60 days to 5 days. This provided a critical competitive advantage in the bandwidth on demand market. Led development of a DSL B2C pre-qualification system enabling the firm to double customer base in 9 months. Sold the system for $250,000, covering development costs. Reduced annual support costs by $800K for Metro Area Network Provider startup by renegotiating contracts. Re-negotiated contracts with hardware and software vendors to significantly reduce expenses as sales revenue declined. Facilitated establishment of Oracle as GE Capital's top technology vendor in first year of engagement. Earned the "GE Capital Excellence Award" for service quality and continuous productivity improvements.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Director Information Technology | 5/2005 - Present |