Description
Essential contributions . Delivered excellent personalized customer care & adherence counselling . Contacted patients & caregivers monthly to provide telephonic medication therapy reviews by surveying profiles, ordering refills & dicussing questions & concerns . Established and maintained trusting relationships with physicians & Nurse Coordinators at contracted transplant centers, HIV clinics and doctor's offices . Awarded Eli Lilly 1998 Recognition Award for Outstanding Patient Dedication & Service including research ordering and establishing new state-run