PROFESSIONAL SUMMARY A regional operations manager with more than 12 years of experience in staff management, with strong analytical skills and a healthcare operations management base. Exemplary problem-solving skills ability to efficiently and independently prioritize and manage multiple tasks. Strong leadership skills able to work at a high pace and demanding environment, excellent interpersonal skills and make sound decisions quickly while maintaining a focus on the bottom line. Highly analytical decision-maker with extensive experience in complex budgets, overseeing the code of ethics and organization standards and operating companies, along with a proven history of increasing productivity and turning around difficult situations. * Healthcare Administration * Staff Management * Emergency Management * Executive Leadership * Budgetary Data Analysis * Training and Development * Revenue Cycle Development * Policy Implementation * Customer support * Strategic Development * Organization/Communication * Requirements analysis * Workflow analysis/process engineering

Highlights:

Taught over 2,500 students regarding the Basic Officer Leaders Course (BOLC), United States Reserve Component, and Healthcare Professionals Scholarship Program/Uniformed Services University of Health Services annually. • Planned and organized basic weapon marksmanship training for over 800 students with zero safety violations. • Managed and developed an instructor staffing 6 BOLC classes; resulting in consistent quality instruction culminating in an exam average of 92% between all classes; highest in an organization. Demonstrated and taught students the effectively communicate in verbal and written forms with multiple levels of management, and partners. Served as Senior Administrator for over 280 staff of a military medical organization consisting of 12K soldiers and their families; supported Level II Trauma Center with a population of 20K patients. • Maintained of $18M worth of equipment with 100% accountability; established a partnership with Lijiang St. Mary's Hospital for the training of healthcare professionals; strengthening the alliance between the Republic of South Korea and the United States Army. • Accomplished all assigned missions by developing subordinate leaders by coaching, teaching, and mentoring them in areas of command supply discipline, medical training, and maintenance operations; managing an annual budget of $2M saving $1.2M of excess equipment and medical supply. Operated a medical organization that facilitated the planning and coordinating of unit's training and shared the responsibility of training and managing of 76 medical staff. • Led the acquisition, preparation, and maintenance of equipment worth $6M+; coordinating and facilitating the ground insertion of medical assists in support of global medical operations. • Devised a disaster relief plan that aided in the care of 10K patients; maintaining a 98% operational readiness rating on all personnel and equipment; highest in the organization. • Conducts interviews and evaluates new personnel. Responsible for carrying out on-the-job training, in coordination with Non-Commission Officers, of new personnel assigned to the unit, or when changes to command orders made. Orientating service members to the unit by explaining security, review of the management warrants, routine responsibilities, and how to respond to emergency situations or specific client needs. • Received commendations from senior leaders about operations and security procedures from Commanding General of III Corps at Fort Hood for the grade of 98% on inspections from the fiscal year 2010-2012.

• Training
• Management
• Security
• Assessments
• Logistics
• Policies and Procedures
• Support
• Consulting
• Analytical Skills
• Budgetary

Training and Development Coordinator October 2014- October 2016 Fort Sam Houston, TX Develop and implement a standardized training process that complies with all Army regulations/ policy requirements by working with private instructors and peers to develop methods, tools, and templates to deliver standardized training. Senior Personnel and Program Manager May 2013- October 2014 Camp Casey, Republic of Korea Manages programs within cost, schedule, and technical constraints, while meeting all contractual and deliverables commitments. Exercised a high degree of judgment, discretion and decision making necessary to achieve my organizational objectives. This position is the direct supervisory contact for junior leadership (if applicable to a site) or for security staff, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training employees. Ability to organize and integrate organizational objectives in order to meet deadlines. Assist physicians with scheduling and practice operations. Operations Manager August 2008- May 2013 Fort Hood, TX The Operations Officer and Security Manager is directly responsible for all aspects of a program that provides training, maintenance management and supply discipline for an organization. The operation officer is directly responsible for all aspects of a program that provides augmentation to an Army staff across a broad range of logistics and operational functions. Security Manager in charge of planning, development, monitoring, and coordination of safety activities. Responsible for implementation of security of security of policies and procedures, response to new situations, and performing security risk assessments.