Description
SUMMARY/ PROFESSIONAL HIGHLIGHTS Seasoned management professional with over 20 years' experience providing, management, coordination of duties and effective communications with customers, training, and policy and procedure development expertise to client projects, representing a wide range of industries, corporations, higher education institutions and healthcare and Retirement Communities. Successful track record in ensuring quality assurance control while maintaining regulatory compliance with company policy, EPA, OSHA, EEO, JCAHO, ADA, and Life Safety regulations. Proven skills in the overall direction, establishment of guidelines, updating and rewriting training materials in addition to scheduling projects and assignments. Demonstrated experience in performing needs assessments, establishing objectives, observing performance to tasks, documenting findings, gathering appropriate document to assess efficiency, analyzing processes and procedures, developing proposals, and developing cost analyses for implementation, training and installation. Director of Facilities Services Meadowood Retirement Community 2015 - Present Direct the overall management of the day-to-day operations of the Housekeeping, Laundry, Security, and in the Absence of VP of Operations, Engineering. Through direct collaboration with the VP of Operations my responsibilities were to insure a positive work and Residents accommodations. Facility Operations 2012 - 2015 *Supporting documentation attached from last employer Crozer Keystone System Hospital Housekeeping Systems (HHS) Facility Operations 2009 - 2010 Director of Operations / Facilities 2010 - 2012 Lutheran Seminary - Philadelphia, PA - Direct the overall management of the day-to-day operation of student off campus housing and dorms, while maintaining compliance with all applicable laws and regulations. My responsibilities included Grounds, Engineering, Horticulture, Environmental Services, Security, Food Services and Hospitality. Through direct collaboration with the VP of Operations my responsibilities were to insure a positive work and learning atmosphere for students, Facility, and staff. Through leadership and team building, develop a caring service environment to achieve optimum results within departments. Establish long-term and intermediate objectives to continuously improve the operation of the campus. Project Manager 1990 - 2009 Professional Services Healthcare Division - Philadelphia, PA - Develop orientation and training program for district managers, account managers and staff on proper management techniques, chemicals use, equipment, PPE and MSDS. Install software for cycle cleaning and preventative maintenance program for Engineering, Housekeeping, and Food Services for 92 Properties. Served as Director of Facility Services, preparing policy and procedures for Environment of Care, Housekeeping, Engineering, and Food Services. Experience in making detailed recommendations for new building projects, construction management, chemical usage, infectious and environmental waste management and disposal.
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