Description
SUMMARY OF QUALIFICATIONS Highly effective IT Manager with experience in leading Global IT Teams, leading & growing employees, improving processes, and growing quality relationships with customers. Seeking challenging opportunity to lead and develop a team of technicians and provide a proactive, positive impact to the organization. Accomplishments include * Managed annual $500K refresh project for PCs MACs and mobile phones to keep all hardware current Managed VoIP projects in India resulting in eliminating international call charges between locations Researched purchased installed and configured IT Service Management tool to consolidate three help desks into one * Developed user profiling workstation standards to optimize hardware/software expenditures resulting in annual savings of $150K annually * Developed and deployed wireless connectivity strategy resulting in telecommunications savings of $36K annually
Accomplishments
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