Description
Career Summary and Achievements SCL Health System 12/09 - 12/16 Manager, Epic Reporting. Denver, CO Responsible for business, revenue cycle and clinical Epic Clarity reporting for ambulatory (100+ clinics) and acute care (8 hospitals) settings. Supervise business analysts, report writers and application analysts (12 FTEs). * Accomplishments include: * Led reporting implementation of Epic Clinical and Financial at five hospitals * Guided technical and analytic resources to stabilize reporting platform and decrease average report request turnaround from over 100 days to less than 30. * Oversaw successful attestation for EH and EP Meaningful Use incentives, * Initiated development of Reporting Workbench user training program increasing utilization by 400% * Managed Cogito Data Warehouse implementation and customization * Directed several successful version upgrades (2009, 2010, 2012, 2014) * Achieved improvement in associate satisfaction scores by 25% through development of a career ladder and improved communication Senior Application Analyst. Responsible for Epic OpTime production support. United Healthcare - Americhoice 7/09 - 12/09 Senior IT Business Analyst Denver, CO Responsible for project management, data analysis, decision support and process improvement in the provider contract management department. The Denver Hospice 8/02 - 1/09 Senior Business Analyst Denver, CO Responsible for clinical and administrative system project management, process improvement, administration, internal consulting, data analysis, decision support, regulatory compliance, vendor relationship management and MS Access/Crystal Report/SQL report development. * Accomplishments include: * Development of an extensive library of decision support reporting * Automation of payroll data collection using handheld computers * Automation of clinical documentation verification * Development of quality of life measurement documentation system for field staff, * Automation of census trend analysis
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