Description
Summary Documentation management for over 20 years, demonstrating ability to integrate communication skills, professional authoring and editing expertise, related education, and publishing life-cycle production strength that exceeds technical, business, customer, and overall company goals and expectations. * Program Managed all phases of hands-on documentation production and delivery, serving Business Acumen, Project Management Methodologies, Development Processes, Engineering, Technical Marketing, Supply Chain, and Legal to customers like Microsoft, Telstra, VMware, Citrix, Commvault, Redhat, Rockwell, large global Enterprise financials, and a host of Service Providers. * Highly motivated, team player, highest quality, consistently surpassed target delivery expectations and go to market deadlines with immediate content delivery request-response times. * Delivered the largest volume of highly technical documentation at Cisco Systems for cloud, compute, networking, storage, security, software, datacenters, software tested solutions. * Range of deliverables include diverse document types for extensive Enterprise and SP networking product line technologies, Real-Time Futures and Options Trading, Real Estate Management, Healthcare Training, First Responder Console Configuration and Ordering Systems. * Seasoned in a variety of documentation process life cycles, authoring tools, and skill sets specializing in networking design guides, implementation and troubleshooting guides, hardware and configuration guides, user manuals, instructional design, in depth marketing collateral, help files, proposals, and case studies. * Professional people, managerial, and communication skills, with references.
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