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Luis O

Application Support

Occupation:

Application Support

Education Level:

Associate

Will Relocate:

YES

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Professional Summary Seeking a position in the Information Technology (IT) field utilizing the skills I obtained in the 17+ years I worked at various employers in the Financial / Insurance industry. I am capable of managing an array of group sizes as a Supervisor/Manager. Have dealt with ground up projects within the IT field from new phone systems to entire office networks. I have excellent communication skills in writing, solid project management skills and the ability to interface with all levels of management. Flexible team player that enjoys working in a fast-paced, ever changing environment. Qualifications: * Utilization of MRP system such as PEGA and SAP * Bilingual- English/ Spanish * Detail-oriented individual with solid project management skills. * Ability to work cross functionally in team environments Experienced with servers such as Professional/Server 2003- 2013 * Adept in OS systems such as Windows 95 - Windows 10, MS-DOS, iOS 10/ Android OS 6 * Knowledgeable in use of Microsoft Office 97- Office 365 * Responsible for facility file back-up utilizing Backup Exec, ArcServe * VPN software, Microsoft RDP, Team Viewer, DameWare * Knowledge of PowerShell, Laptop/Desktop Encryption Tools, Microsoft Networking Monitor * Responsible for configuring PDA, RIM, iPhone/iPad devices/software * Network Port Patching * Advanced knowledge and experience with Adobe Photoshop, Adobe Premiere Pro, Fraps, Sony Vegas

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