Career Summary: Ten + years of experience in the field of program management and coordination capable of handling additional work responsibilities of the organization. Awarded for coordinating and managing the quality of services. Skills Summary: * Possess exceptional communicational and interpersonal skills and abilities * Ten years of exceptional experience in the field of program coordination and management * Competent in handling the extracurricular activities of the organization * In-depth knowledge and understanding regarding budgeting and accounting principles * Capable of handling sensitive issues of the assigned department * Skilled in dealing with the development programs and associated crisis management activities * Fluently Bilingual (well verse English-Spanish) Speak, Read, Write Accomplishments: Coordinated work flow among five consultants and supervised three support staff. Prioritized and delegated tasks, provided motivation and direction to create a positive work environment and ensured accurate, on-time completion. Trained and supervised both permanent and temporary staff. Created and coordinated work schedule to ensure coverage and smooth office operations. Felician University 2013 - 2015 Admissions Program Coordinator Lodi, NJ * Oversaw logistical details of the University application process, including faxing student transcripts and managing a calendar of open houses and application deadlines * Supervised the overall schedule and proper execution of various programs that included presentations, workshops high school visits. etc. * Provided intensive 1:1 support for each student's application process, including assistance with application essays and reviewing student recommendations * Monitored the works of other staff members and coordinated them in additional program deliveries. * Planned and prepared necessary documents and articles for the school's column and editorial publications Accomplishments: Identified and utilized variety of learning materials, resources and technology methods {such as: Internet-learning, library, team learning} to support & improve the enrollment experience. Developed and monitored statistical reports to enhance recruitment strategies yield management, forecasting, and operational efficiency. Quality Formulation Labs 2003 - 2013 Assistant Marketing Coordinator Paterson, NJ * Handled Consumer Affairs - Read all consumer emails, answer consumer call, assisted in building consumer affairs guidelines, and reviewed social comments for response. * Maintained marketing materials, images, UPC codes and product specs. * Reviewed daily posts for consumer responses, handled special social events and giveaways, created special programs for social media, and advised management about marketing opportunities. * Mailed monthly product requests, Evaluated Performance of Ambassadors, Maintained Ambassador Rankings, and handled all communications to Ambassadors. Accomplishments: Established good working relationships with customers/clients. Developed and implemented client service program, which expanded small-to-medium client base 35%. Improved customer service satisfaction 3% annually through supply chain management initiatives, inventory control and flexible manufacturing practices.

Highlights:

• Accounting
• Accounting Principles
• Bilingual
• Budgeting
• English Language
• Forecasting
• Internet
• Inventory
• Inventory Control
• Management