Career Research and Resources for Companies in CA
University of San Diego
Processing and distribution of private student transcripts and records. Mailing and faxing university correspondence. Answering student and visitor inquiries.
Avg. Salary: $37,500 · Company Rank: Not Available
The Mix
• Producer -- audio for TV and radio commercials & music • Manage and supervise operations for boutique post production studio • Managed production timeline / schedules / talents / talent agreements • Manage facility, staff, scheduling – 8 employees • Created and supervised invoicing, client bids & maintain account receivables • Sought new clients from production companies and advertising agencies • Union/Signatory knowled...
Avg. Salary: $57,500 · Company Rank: Not Available
Attune Systems
Responsible for day-to-day operation of Attune’s customer service organization including, but not limited to, incoming technical support, RMA management, proactive customer communication and scheduling resources to provide post-sale installation. Acted as key customer advocate helping to drive customer focus throughout the organization. Accelerated the acceptance and advanced use of Attune solutions after the sale. Supp...
Avg. Salary: $150,000 · Company Rank: Not Available
NetApp
Responsible for services relationship (both support and professional services) with Top Enterprise Account. Developed role to include ‘mining’ pre-sales opportunities during both reactive and proactive services activities. Managed dedicated technical resources in both technical support and professional services in addition to coordinating relationships globally with internal service organizations and partners.
Avg. Salary: $150,000 · Company Rank: Not Available
Independent Consultant
Provided consulting services to early stage companies in the form of defining and implementing Customer Service/Professional Service infrastructures. This work included strategic positioning of the Services organization within the company, assistance with staffing, acquisition and implementation of required technology and development of related process and documentation. Additional consulting services have been provided t...
Avg. Salary: $150,000 · Company Rank: Not Available
noHold
Played integral role in all areas of defining and developing a new company. Directly contributed to product definition, corporate infrastructure development, initial customer acquisition and creation of Professional Services (PS) organization. Worked directly with Engineering and Marketing to define and sustain software solutions. Built PS team of 10 employees along with extensive product and process definition documentati...
Avg. Salary: $150,000 · Company Rank: Not Available
Latitude Communications
Rebuilt existing Service organization, growing it from 3 to 18 support personnel. This expansion focused on the development of an infrastructure that included Technical Support, Escalation Support and Tools & Training functions within the Customer Support organization. Development of this organization took place during the company’s growth from $20M to >$30M in revenue, from 300 to >400 customer systems and an IPO in earl...
Avg. Salary: $150,000 · Company Rank: Not Available
BayStone Software
Defined requirements for Technical Support, Training and Professional Services organizations in coordination with the executive team. Provided process, personnel and technology supporting ongoing updates and maintenance of custom enterprise software. Developed budgets, forecasts and staffing plans for these groups. Recruited and directed activities of Manager of Training, Project Managers, Technical Support Engineers and P...
Avg. Salary: $150,000 · Company Rank: Not Available
Centigram
Managed staff of 30 via 4 managers. Developed, staffed and managed Technical Services organization responsible for initial interface with Centigram customers as well as the support systems used by the technical staff. Facilitated initiation of revenue generating service contracts through the collection of data from support systems. Improved customer satisfaction through deployment of surveys and specific actions in respons...
Avg. Salary: $150,000 · Company Rank: Not Available
Your Money Store
Oversaw day to day operations
Avg. Salary: $60,000 · Company Rank: Not Available
