Browse Career Research in Information Technology
Information Technology Career Research
Food Services of America
Responsible for 3 teams within IT, Tier 1 & 2 Help Desk Support, Onsite Tier 2 & 3 Technical Support and Computer Operators. Tier 1 & 2 Help Desk Support team are the companies first point of contact of escalation for all of IT support related issues for customers and associates. Each associate is responsible for documenting in detail, all issues/service requests within the support ticketing system, including the course of...
Avg. Salary: $88,000 · Company Rank: Not Available
Food Services of America
Responsible for developing and supporting business technology solutions and strategies for the Seattle branches which consists of the Kent and Everett facilities and 3 SE Alaska business offices. Developed and managed cost center budgets and schedule according to fiscal year plans. Interface with a variety of vendors that provide products and services to the organization to ensure aggressive pricing, high quality maintenanc...
Avg. Salary: $88,000 · Company Rank: Not Available
Costco Wholesale
Lead 23 Associates who supported Desktop Management Services, Help Desk Operations and Client Integration activities which included projects, methods, procedures, policies and Service Management. Maintained operational customer support of 35k+ associates only through Help Desk Support for all IT supported functions for the Enterprise. Actively managed daily system development activities to meet schedules and resolve comple...
Avg. Salary: $88,000 · Company Rank: Not Available
Rockland Coaches
● Assist project manager with dynamic tasks ● Installment of new routers & switches in a remote location using a wall rack / cabinet, along with the ethernet cabling ● ACL Configurations ● Port configurations ● VLAN Configurations ● Helping in maintaining the integrity of the network ● Configuration of routers & switches through the terminal ● L1 - L3 Troubleshooting
Avg. Salary: $30,000 · Company Rank: Not Available
Signature Government Solutions
Avg. Salary: $80,000 · Company Rank: Not Available
L 3 Communications
Avg. Salary: $80,000 · Company Rank: Not Available
Ecs
Avg. Salary: $90,000,000 · Company Rank: Not Available
Hayes Software Systems
Strategically aligned department objectives with corporate organizational goals. Spearheaded process and technology improvements, including a new VoIP phone solution. Advanced the business administration skills of employees. Engaged contract engineering services to fill gaps in staffing and development. Member of the executive management team.
Avg. Salary: $94,700 · Company Rank: Not Available
Hayes Software Systems
Promoted from Customer Support Specialist/Trainer to expand company support and professional services to ensure continued customer success. Introduced and managed quality assurance and technical documentation. Standardized practices, tools, training, and governance to reduce risk and streamline operations. Assumed responsibility for engineering maintenance/enhancement of all PDA scanning/syncing applications upon the dep...
Avg. Salary: $94,700 · Company Rank: Not Available
Hayes Software Systems
My support goals were simple: I never wanted to lie to the customer, help as many customers as I could no matter how long it took, streamline as many processes possible and design an actual training manual.
Avg. Salary: $94,700 · Company Rank: Not Available
