Browse Career Research in Information Technology
Information Technology Career Research
Adobe Systems Inc
Co-created & implemented global customer care strategy to improve customer experience and satisfaction. Managed eight regional Technical Account Managers. Governed regional Enterprise Support Sales & Renewals process. Managed key stakeholder relationships across global and regional internal business units, partners, vendors and customers.
Avg. Salary: $176,000 · Company Rank: Not Available
Microsoft
Managed internal and vendor organizations providing inbound phone, email, chat service to customers of Microsoft Sales and Marketing, Technical Support, Programs, and Product Activation across 13 countries. Managed staff of ~80 employees covering managers of managers, managers and individual contributors. Controlled forecasting & financial accountability for $24+M USD
Avg. Salary: $176,000 · Company Rank: Not Available
FSI (FM Solutions Ltd.)
Forged and maintained strong relationships with customers for subsidiary of international facilities, property, and maintenance management software provider, FM Solutions. Prepared technical proposals. Responded to RFIs. Designed POCs as needed. Coordinated with customers to define tailor-made project scopes.
Avg. Salary: $147,000 · Company Rank: Not Available
IT-Corner
Devised, developed, and managed implementation of new policies, standards, and guidelines to optimize department operations. Prepared technical and financial proposals. Developed POCs where needed.
Avg. Salary: $147,000 · Company Rank: Not Available
QLS Schools
Aligned IT with objectives of organization comprised of 3 schools: National Curriculum School, K-12 American School, and Ecole Francaise. Coordinated with stakeholders to maximize benefits of educational technology. Managed delivery of all IT projects. Recruited, coached, and led 8-person team. Trained users.
Avg. Salary: $147,000 · Company Rank: Not Available
Citibank Egypt
- Research and reported on all problems, actions, turnaround times, root-causes, and recommendations to help production support with avoiding reoccurrences. - Provide support via bank’s software developers to Banking Systems, Credit Systems, and Touch Points such as ATMs, CitiAlerts, and Citibank Online systems. - Coordinate the implementation of TRIAD project, working closely with business users in the compliance departme...
Avg. Salary: $147,000 · Company Rank: Not Available
Arab Academy for Science & Technology
- Teaching Programming Applications & Advanced Programming - Prepare the academic year schedules in collaboration with all other Teaching assistants and professors across different sections.
Avg. Salary: $147,000 · Company Rank: Not Available
Earlier Positions
- Lead Dynamic Website Builder project team of 3 developers and 1 web designer. - Design, develop, implement, and support software programs and utilities for different clients on a freelance basis across areas like education management, online shopping, CRM, accounting, and payroll. - Provide training for introductory courses as MCSE Networking Essentials, and Introduction to VB.NET Programming and ADO.NET.
Avg. Salary: $147,000 · Company Rank: Not Available
Giza Systems
• Role Description: Head of Technical Delivery for Egypt, UAE, Kenya and KSA offices’ teams • Contribution: • Managing the development, testing and support teams from resource management prospective. • Managing the production support projects and organize the service delivery models • Managing the Development, testing, service managers. • Develop the development, testing, and service delivery process. • Develop new job co...
Avg. Salary: $172,500 · Company Rank: Not Available
HP Enterprise Services
Mar 11 – Jul 13 HP Enterprise Services Italy, Rome Flamingo – Wind Telecom& Vodafone • Role Description: Delivery Manager, and project technical Lead • Contribution: Create project plan, and estimation, manage the second and third line of support team, resource management plan, scope management, contract management, re-architect, reverse engineering, design, providing business and technical solutions, and system/data m...
Avg. Salary: $172,500 · Company Rank: Not Available
