Help Desk Specialist Career Research and Resources
Tyco/Scott Health and Safety
Support users in Exchange 5.5 to Exchange 2003 migration Configure Outlook under new Exchange 2003 environment Configure users Blackberry’s
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Walt Disney World
Image computers utilizing Norton Ghost Perform computer field installations Perform data migration and Outlook 2003 calendar/pst settings migration Install software on end-user's computers by adding them through Active Directory and SMS. Provide phone support for technicians when performing field installations
Avg. Salary: $30,000 · Company Rank: 4.0 out of 5
DeVry University
Troubleshoot Microsoft Office and Windows XP issues through phone and desk-side assistance Create student accounts in Active Directory Maintain inventory of loaner laptop computers
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Florida State University
Install, configure, and troubleshoot computer hardware/software: Microsoft Outlook XP and 2003 Troubleshoot Wireless Connectivity issues with laptops for end users Deploy new software/upgrades for Windows 98, 2000, and XP Create and update images in Ghost Enterprise Server v. 7.5 Set up printing services; resolve user issues; provide preventative/update services for end users in Active Directory
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Florida State University
Install, configure, and troubleshoot computer hardware/software for email and productivity to over 200 end users: Windows 9x, 2000, XP, Office Suite 2000, Word Perfect 10, Eudora 6.0 Set up computer labs: computer installs, CAT5 cable layout, proper IP assignment to each PC Create and update images in Norton Ghost and PowerQuest Drive Image
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Clifford Thames Inc.
Technical and product support for Ford Catalog Advantage electronic parts cataloging.
Avg. Salary: $40,500 · Company Rank: 4.0 out of 5
ChannelNet Inc.
Assisted Ford Motor Company dealerships with issues involving lead management software. Also assisted with building, maintaining, and updating Ford Dealer Connection websites.
Avg. Salary: $40,500 · Company Rank: 2.0 out of 5
EDS
Assisted GM service department personnel with PC, software uninstall/reinstall, vehicle programming, and technical issues.
Avg. Salary: $40,500 · Company Rank: 3.0 out of 5
Ross Roy Communications Inc.
Established/maintained relationships with Chrysler dealership parts departments and field personnel. Responsible for updating and adding to large AS/400 database.
Avg. Salary: $40,500 · Company Rank: 4.0 out of 5
Aerotek (Contract - WheelTech)
Call Center Tech. Data Entry. Basic Reporting. Help Desk. Troubleshooting.
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
