Help Desk Specialist Career Research and Resources
Burger King
Avg. Salary: $67,500 · Company Rank: Not Available
Walgreens
Avg. Salary: $67,500 · Company Rank: Not Available
Oklahoma District Attorney Council 12 18 13 To
Avg. Salary: $47,500 · Company Rank: Not Available
Vet Center
Avg. Salary: $47,500 · Company Rank: Not Available
Mccain Foods
Avg. Salary: $47,500 · Company Rank: Not Available
The Judge Group
¬ Tasked with preparing organization for migration to new CIS system ¬ Drastically reduced Abandoned rate (Over 90%) & Increased Service level (150%)in 90 days over 5 sites ¬ Implemented standard operating procedures to create consistency ¬ Created/Implemented Policies/Procedures/Job Aid for scalability ¬ Drastically reprioritized Process Improvement to promote customer first
Avg. Salary: $85,000 · Company Rank: Not Available
HealthSpot
¬ Specifically chosen to quickly implement change management and help company and help desk prepare for quick scalability by introducing processes and procedures ¬ Significantly decreased handle time and escalations outside of the Tier 1 Help Desk ¬ Responsible for generating and compiling executive and external daily reports including Tableau reporting software ¬ Recognized as a Key Peer Leader and designated resource in S...
Avg. Salary: $85,000 · Company Rank: Not Available
The PadTab
¬ From initial concept to final product, Launched the “PadTab for iPad Tablet Mounting System” www.thepadtab.com which has become the #1 selling iPad Wall Mount on Amazon.com ¬ Works with 3rd party vendors to bring concept to reality negotiating pricing, tooling, inventory, product concept to creation, advertising, and availability ¬ Created branding and marketing strategy which included publication in many high profile gad...
Avg. Salary: $85,000 · Company Rank: Not Available
Exceptional Innovation
¬ Led a team of agents in troubleshooting hardware (PC) and software issues in relation to Exceptional Innovations products (HVAC, Home Automation, Cameras, Security, etc.) implemented in the field. This included residential, commercial, and high profile clients such as Microsoft and Disney. ¬ Provided crucial feedback directly to the CEO and software developers in order to make enhancements or corrections to product (sof...
Avg. Salary: $85,000 · Company Rank: Not Available
Chase
¬ Indirectly managed 300+ agents, stepping in for AVP as needed. ¬ Handpicked by site director to implement heritage Bank One mortgages into the Chase platform through project management and influence. ¬ Implemented new add on strategies that improved offer rates by 30%. ¬ Introduced a new coaching tool that brought consistency throughout the site. ¬ Mentored and trained agents through weekly meetings, performance manageme...
Avg. Salary: $85,000 · Company Rank: Not Available
