Browse Career Research in Customer Service
Customer Service Career Research
Chubb and Son Inc.
Assisting various departments with quoting, booking and issuing international accounts. Troubleshooting with brokers and accounting department, updating Monthly reports, policy clearance and setup/maintenance.
Avg. Salary: $60,000 · Company Rank: Not Available
American International Group
Assist 3 Underwriters with rating, booking, coding and issuing of General Liability policies, policy set-up, policy clearance, processing of money bearing and non money bearing endorsements, trouble shooting with brokers, claims ans accouningf
Avg. Salary: $60,000 · Company Rank: Not Available
Zurich American Insurance Co.
Manual and Electronic rating and coding of all lines of business Updating of CLM Manual Processing of Money Bearing and Non Money bearing Endorsements
Avg. Salary: $60,000 · Company Rank: Not Available
Liberty Tax Service
Refunding customers their tax return,filing and making outbound calls concerning customers information.
Avg. Salary: $800 · Company Rank: Not Available
WalMart Stores
Friendly, alert to customer needs. Handling customer purchases, greets and thanks customers, answers their questions, answers the phone; keeps workspace and counter area neat and clean. Have other assigned projects that work on while keeping an eye on my register. Work quickly to keep the line moving. Friendly but pays attention to details, such as asking for ID on purchases of restricted items.
Avg. Salary: $0 · Company Rank: Not Available
Kaiser Hospital
Put prescription in waiting area, so it will be ready when patient arrives to pick it up. Locate it and explain any payment or insurance messages to the patient. Then ring up the purchases and ask if the patient has any questions for the pharmacist. Help maintain pharmacy inventory by checking and storing drug shipments, returning outdated or overstocked merchandise. Handling incoming calls. Processing customer transactions...
Avg. Salary: $0 · Company Rank: Not Available
Altantic Communications
Processed calls for over 1000 clients in a high volume call center. Supervised and trained employees on the CADCOM operating system. Created, updated and maintained customer accounts. Handled both inner office and customer complaints. Monitored employee activties and enforced rules, regulations and discipline
Avg. Salary: $25,000 · Company Rank: Not Available
Mentoring of America
Managed and enhance performance of support reps. • Created procedures as a project manager including staff training, reporting of daily statistics in spreadsheet format to the Vice President, and maintained workflow.
Avg. Salary: $60,000 · Company Rank: Not Available
Health Net
Supervised and developed teams within a broker liaison, member services and Claims Coach teams to successfully meet and exceed all call center requirements including call handling times, call accuracy and the highest levels of customer satisfaction. Act as supervisor to oversee hiring, appraisals/merit increases, promotions and all procedures and policies. Coached team via one on ones to meet/exceed call handling time fr...
Avg. Salary: $60,000 · Company Rank: Not Available
US Search
Supervised and developed teams to successfully fulfill all call center criteria while maintaining a response team to Internet requests and service. Act as manager to oversee hiring, and made key decisions regarding staffing needs, workflow and production standards. Improved team performance to reach and exceed call center standards of all inbound calls including a 5 second or less answer time. Worked closely with the int...
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
